Terms of service

1. Agreement to Terms

By accessing and using the TechneSpark website ("the Site") and purchasing our products (Headphones, Keyboards, Game Controllers), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our Site or services.

2. User Conduct and Orders

You agree to use the Site only for lawful purposes. When placing an order, you warrant that all information you provide is accurate and complete. TechneSpark reserves the right to refuse or cancel any order at our discretion, including for reasons such as product availability, errors in product or pricing information, or suspected fraud.

3. Limitation of Liability

To the fullest extent permitted by applicable law, TechneSpark, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased, including but not limited to damages for loss of profits, data, or other intangible losses. Our total liability for any claim related to the Site or products is limited to the amount you paid for the product(s) in question.

The products are provided "as is" without warranties of any kind, either express or implied. TechneSpark does not warrant that the Site will be uninterrupted or error-free.

4. Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, images, software, and the overall design, is the property of TechneSpark or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, or commercially exploit any material from this Site without our express written permission.

5. Refund & Return Policy

We strive for complete customer satisfaction. You may return eligible items within 30 days of delivery for a full refund, provided the items are unused, in their original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.

To initiate a return, please contact our support team at [email protected] with your order details. Refunds will be processed to the original payment method within 10 business days after we receive the returned item. Sale items may have different return conditions, which will be stated at the time of purchase.

6. Modifications and Contact

TechneSpark reserves the right to modify or replace these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

For any questions regarding these Terms of Service, please contact us at: [email protected].

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.